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Summary of Facts About Building Retrieval Augmented Generation-based Chatbots, by Rama Akkiraju et al.


FACTS About Building Retrieval Augmented Generation-based Chatbots

by Rama Akkiraju, Anbang Xu, Deepak Bora, Tan Yu, Lu An, Vishal Seth, Aaditya Shukla, Pritam Gundecha, Hridhay Mehta, Ashwin Jha, Prithvi Raj, Abhinav Balasubramanian, Murali Maram, Guru Muthusamy, Shivakesh Reddy Annepally, Sidney Knowles, Min Du, Nick Burnett, Sean Javiya, Ashok Marannan, Mamta Kumari, Surbhi Jha, Ethan Dereszenski, Anupam Chakraborty, Subhash Ranjan, Amina Terfai, Anoop Surya, Tracey Mercer, Vinodh Kumar Thanigachalam, Tamar Bar, Sanjana Krishnan, Samy Kilaru, Jasmine Jaksic, Nave Algarici, Jacob Liberman, Joey Conway, Sonu Nayyar, Justin Boitano

First submitted to arxiv on: 10 Jul 2024

Categories

  • Main: Machine Learning (cs.LG)
  • Secondary: Computation and Language (cs.CL)

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GrooveSquid.com Paper Summaries

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Summary difficulty Written by Summary
High Paper authors High Difficulty Summary
Read the original abstract here
Medium GrooveSquid.com (original content) Medium Difficulty Summary
This research proposes a framework for building effective enterprise chatbots powered by generative AI, specifically focusing on Retrieval Augmented Generation (RAG) and Large Language Models (LLMs). The study highlights the challenges of creating these chatbots, requiring meticulous pipeline engineering, including fine-tuning embeddings and LLMs, extracting documents from vector databases, rephrasing queries, and designing prompts. The authors introduce the FACTS framework, presenting fifteen RAG pipeline control points and empirical results on accuracy-latency tradeoffs between large and small LLMs.
Low GrooveSquid.com (original content) Low Difficulty Summary
Building chatbots that can help employees is a new way to make work easier. This paper talks about how to make these chatbots better. It’s hard because you need to make sure the chatbot is good at understanding what people say, finding the right answers, and being safe with personal information. The researchers came up with a plan to make it easier to build these chatbots, including some specific steps to follow and tools to use.

Keywords

* Artificial intelligence  * Fine tuning  * Rag  * Retrieval augmented generation