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Summary of Knowledge-aware Conversation Derailment Forecasting Using Graph Convolutional Networks, by Enas Altarawneh et al.


Knowledge-Aware Conversation Derailment Forecasting Using Graph Convolutional Networks

by Enas Altarawneh, Ameeta Agrawal, Michael Jenkin, Manos Papagelis

First submitted to arxiv on: 24 Aug 2024

Categories

  • Main: Computation and Language (cs.CL)
  • Secondary: Machine Learning (cs.LG)

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GrooveSquid.com Paper Summaries

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Summary difficulty Written by Summary
High Paper authors High Difficulty Summary
Read the original abstract here
Medium GrooveSquid.com (original content) Medium Difficulty Summary
This paper proposes an innovative approach to forecasting online conversations’ potential for derailment, enabling proactive moderation to mitigate toxic communication patterns. The authors leverage common sense knowledge to enrich graph neural networks, capturing complex conversational characteristics like context propagation and emotional shifts. By deriving commonsense statements from a dialogue contextual information knowledge base, the model fuses multi-source utterance information into capsules, which are then used by a transformer-based forecaster to predict derailment. The proposed approach outperforms state-of-the-art models on benchmark datasets CGA and CMV.
Low GrooveSquid.com (original content) Low Difficulty Summary
Imagine you’re chatting online with friends, but the conversation starts going wrong. This paper helps anticipate when that might happen, so moderators can step in earlier to keep things civil. The team developed a new way to understand online conversations by combining common sense ideas with special computer algorithms. It’s like having a superpower to predict when a chat might get out of hand! They tested this approach on two big datasets and it worked better than what’s currently available.

Keywords

» Artificial intelligence  » Knowledge base  » Transformer