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Summary of Re-rfme: Real-estate Rfme Model For Customer Segmentation, by Anurag Kumar Pandey et al.


RE-RFME: Real-Estate RFME Model for customer segmentation

by Anurag Kumar Pandey, Anil Goyal, Nikhil Sikka

First submitted to arxiv on: 26 Apr 2024

Categories

  • Main: Machine Learning (cs.LG)
  • Secondary: Information Retrieval (cs.IR)

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Summary difficulty Written by Summary
High Paper authors High Difficulty Summary
Read the original abstract here
Medium GrooveSquid.com (original content) Medium Difficulty Summary
The paper proposes an end-to-end pipeline, RE-RFME, to segment customers into four groups (high value, promising, need attention, and need activation) based on their dynamic behaviors. The RFME model tracks behavioral features such as recency, frequency, monetary, and engagement to segment users. A K-means clustering algorithm is trained to cluster users into one of the four categories. The effectiveness of this approach is demonstrated on real-world datasets from Housing.com for both website and mobile application users.
Low GrooveSquid.com (original content) Low Difficulty Summary
The paper helps online platforms better understand customers and design effective marketing strategies. It proposes a new way to group customers based on their behaviors, which can lead to more targeted marketing efforts. The approach uses data about how often customers engage with the platform, when they last used it, and how much they’ve spent. This information is then used to sort customers into four groups: those who are valuable, those who have potential, those who need attention, and those who need activation. The paper shows that this approach works well on real-world data from Housing.com.

Keywords

» Artificial intelligence  » Attention  » Clustering  » K means