Summary of Can Large Language Models Be Used to Provide Psychological Counselling? An Analysis Of Gpt-4-generated Responses Using Role-play Dialogues, by Michimasa Inaba et al.
Can Large Language Models be Used to Provide Psychological Counselling? An Analysis of GPT-4-Generated Responses Using Role-play Dialogues
by Michimasa Inaba, Mariko Ukiyo, Keiko Takamizo
First submitted to arxiv on: 20 Feb 2024
Categories
- Main: Computation and Language (cs.CL)
- Secondary: Artificial Intelligence (cs.AI); Human-Computer Interaction (cs.HC)
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| Summary difficulty | Written by | Summary |
|---|---|---|
| High | Paper authors | High Difficulty Summary Read the original abstract here |
| Medium | GrooveSquid.com (original content) | Medium Difficulty Summary A newly developed counseling dialogue system has shown promising results in addressing mental health issues, leveraging large language models like GPT-4 to generate conversational responses similar to those provided by human experts. The study collected and annotated counseling dialogue data via role-playing scenarios, with expert counselors evaluating the appropriateness of both human-generated and AI-generated responses in identical contexts. Analysis revealed that AI-generated responses from GPT-4 were competitive with those of human counselors, highlighting the potential for this technology to be used in real-world mental health care settings. |
| Low | GrooveSquid.com (original content) | Low Difficulty Summary Mental health is a big deal right now! Researchers are trying to find new ways to help people feel better using computers. They’re making chatbots that can talk to people about their problems just like a therapist would. But they need to see if these chatbots really work. So, they had some fake conversations where one person was pretending to be a counselor and the other person was a computer program or a real person. Then, they asked other counselors to judge how good the answers were from both the human and the AI. The results showed that the AI was almost as good as the humans! This could be super helpful in the future for people who need mental health support. |
Keywords
» Artificial intelligence » Gpt
